Common queries answered
Frequently Asked Questions
From our global fulfillment centers, your package will arrive within two to three weeks.
We offer free shipping on all orders above $50, and a flat-rate fee of $5 for orders below $50. We ship within the contiguous United States and provide tracking information for all orders. Delivery times can vary, depending on your location and the shipping carrier.
Once your order is processed and shipped, we will send you an email with the tracking information. You can also log in to your account to check the status of your order or track it directly on the carrier’s website.
If you’re not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. The item must be unused and in the original packaging. Please contact our customer service team to initiate the return process.
We accept all major credit cards, as well as PayPal and Apple Pay. Your payment information is encrypted and secure.
You can reach our customer support team by email or phone during our business hours. We strive to respond to all inquiries within 24 hours. You can find our contact information on our website or in your order confirmation email.
We occasionally offer discounts and promotions to our email subscribers and social media followers. Be sure to sign up for our newsletter and follow us on social media to stay updated on our latest offers.
We provide detailed sizing information and product descriptions on our website to help you make informed purchasing decisions. If you have any questions about a specific item, please contact our customer support team for assistance.
Once your order is processed, we cannot make any changes to it. However, if you need to cancel or modify your order, please contact our customer support team as soon as possible, and we’ll do our best to accommodate your request.